This is a really good product for what it is--light, no frills water dispenser with heater and cooler.There's no assembly required; pop in the little splash tray and plug it in, put your 3 or 5 gallon jug on top of it. The water comes out real fast (as big as the nozzle opening allows) which is great. I've had another cooler that was incredibly slow because the water had to weave through the cooler to get to just the right temperature that could adjust.That said, expect the water to splash out a little because of how quickly it comes out, but it's not a big deal.Also, you can't adjust the temperature. You get it cold, or you get it hot. The end.The hot water dispenser, now, does take a moment to actually give you the hot water, so you'll probably need to toss out the first cup or whatever, but it's not a big deal. Also, there IS a child safety lock on it, and the directions for actually getting the dispenser to work are printed right there on the machine (which you may or may not like). Frankly, I don't care about the hot water, but I'm giving you the information.And it's cold. And it's hot. If you have sensitive teeth, you're going to feel it. But the machinery inside is very quiet; I've not heard it running at all, so that's another plus.All in all, it's pretty great, and I'm very satisfied with it. Finally, for moving it around, it's VERY light, but there are no handles to assist you. And it also comes with a little strap for you to attach it to a wall, and while the instructions say it's NECESSARY, I've got my 5 gallon jug on it and it doesn't wobble or buckle at all. It's very sturdy!